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Virtual Care Clinic

During this critical physician shortage in our area, we are offering a virtual care clinic to help alleviate with the long wait times in the SOGH emergency room.

We understand that this is not a solution to our physician shortage, but we are trying our best to assist our community in this crisis.

Appointment times and availability rely on Physicians scheduling time at the Virtual Care Clinic.

There might NOT be any appointments available and when this happens you will need to seek medical care elsewhere.

Virtual Care Clinic – policies & procedures:

  1. Oliver & Osoyoos Residents ONLY with valid BC Medical Number

  2. Unattached patients only (no family doctor)

  3. Yes – Prescriptions

  4. Yes – Results 

  5. Yes – Laboratory requisition requests

  6. Yes – Investigation requisitions (XR, CT, MRI, US, mammogram)

  7. Yes – Drivers Medicals Form & Exam - $240(after discussion with a Physician on line)

  8. Yes – Minor Medical Concerns: urine issues, ear pain, eye pain,    throat issues, skin rashes.

  9. Yes – Sparc Form (parking permit) - $50

10. NO - Insurance forms or work forms

11. Liquid Nitrogen

     12. NO SHOW FEE - $85 – must be paid before next visit

    13. NO NARCOTICS

Patient’s responsibility to book another Virtual Phone appointment to follow up on any results that are ordered by the “Virtual Care Clinic”.

Please make sure you finish registering on the portal after you make your appointment so that we can send you, your information package.

Virtual Care Clinic Platform - tutorial

There are 6 steps to complete registration/booking an appointment process.

Step #1

Step #2

Step #3

Pomelo Platform - Step #1.jpg
Pomelo Platform - Step #2.jpg
Pomelo Platform - Step #3-page-001.jpg

Step #1 - click "search available appointment types" - phone appointment is all that is available.

Step #2 -  read information carefully and then pick an available time.  If there are no appointments - you will be directed no appointments at this time- you will have to check back later.

Step #3 - complete all 7 questions/fields and click complete to get to the next page.

Virtual Care Clinic Platform - tutorial

There are 6 steps to complete registration/booking an appointment process.

Step #4

Pomelo Platform - Step # 4-page-001.jpg

Step #4 - Login into your account if no account add your information here.

Step #5

Pomelo Platform Step #5-page-001.jpg

Step #5 -  read information carefully , this box is the question - enter your medical reason for the appointment in this box.

Step #6

Pomelo Platform - Step #6-page-001.jpg

Step #6- Appointment request is complete this information is the REQUEST for an appointment and will be reviewed and verified before approved.

Virtual Care Clinic Platform - tutorial

There are 6 steps to complete registration/booking an appointment process.

Step #4

Pomelo Platform - Step # 4-page-001.jpg

Step #5

Pomelo Platform Step #5-page-001.jpg

Step #6

Pomelo Platform - Step #6-page-001.jpg
virtual care icon.png

Virtual Care Clinic

Unattached Patients ONLY (no family doctor) & Residents of Oliver & Osoyoos ONLY with Valid BC Medical

Click the link below to make an appointment for the Virtual Care Clinic. 

Virtual Care Clinic Booking

The Available schedule for the Virtual Care Clinic will be advertised as soon as we have appointments - if there are no appointments then you will have to use other medical resources.

Please do not call or come to Bridgeside Medical as this Virtual Care Clinic is 100% Virtual in booking and phone call appointments.

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